Covid Policy

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Health & Safety Policies

December 1, 2021

The health and safety of our guests and employees are our top priorities in the constantly evolving challenge of COVID-19. We will continue to post updates of how we are working to keep our properties healthy and safe for our Guests, groups and employees.

FOR LOCAL GUIDANCE PLEASE REFER TO THESE WEBSITES FOR UP-TO-DATE INFORMATION:

• Pamlico County Public Health COVID Page
• North Carolina Department of Health and Human Services

We are currently abiding by the health and safety policies set in place by our Lodge Management Team, along with governmental standards. These policies are in place so that our guests and employees can relax in a clean, comfortable environment. Below are details of those policies.

BUILDING ON ALREADY HIGH STANDARDS OF HOUSEKEEPING AND HYGIENE, INCLUDING HIGH-GRADE CLEANING PRODUCTS AND INDUSTRY STANDARD PROTOCOLS, OUR UPDATED PROGRAM INCLUDES:

PUBLIC SPACES

• Increased cleaning frequency for public areas (including lobbies, door handles, public bathrooms, etc.) and continued the of high-grade disinfectant
• Guest-accessible disinfecting wipes at entrances and high traffic areas
• Increased hand sanitizer deployment in public spaces
• Removing furniture to allow for social distancing in lobby/restaurant

GUEST ROOMS

• Reduced paper amenities (like pads and guest directories) in rooms
• Contactless check-in and check-out with Digital Key when available
• Modified Stayover Service

OTHER PROTOCOLS

• Enhanced Team Member safety and well-being with personal protective equipment and enhanced training and protocols
• Our lodge team are receiving ongoing briefings and enhanced operating protocols
• Use of electrostatic sprayers with disinfecting mist and ultraviolet light to sanitize surfaces and objects
• Monitoring health of employees
• Per state and local mandates all staff and guests are to wear masks